Delivery & Return
At SearchNBuy, we are committed to providing a seamless shopping experience with reliable shipping and hassle-free returns. Our policies ensure that customers receive their purchases safely and on time, while also offering a convenient return process if needed.
Delivery Policy
1. Shipping Options & Timeframes
We aim to provide reliable and secure shipping with convenient delivery options:
- Standard Shipping: Estimated 5-10 business days
- Express Shipping: Estimated 2-5 business days, where available
- Same-Day or Next-Day Delivery: Available in select locations, subject to availability
✔ Tracking Available: Tracking details will be provided where available so customers can follow their shipments.
✔ Secure Packaging: All products are packed carefully to help protect them from damage during transit.
Return & Exchange Policy
1. Eligibility for Returns
If you’re not completely satisfied with your purchase, you may request a return within 7 days of delivery, subject to the product category and eligibility conditions:
✔ Unopened & Unused Products: Eligible for a refund or exchange within 7 days, subject to approval.
✔ Defective or Damaged Products: Eligible for a replacement or refund if reported within 7 days of delivery.
✔ Incorrect Items: If you receive the wrong item, please contact us so we can review the issue and arrange an appropriate solution.
2. Conditions for Returns
- Items must be unused, undamaged and in their original packaging, with all included accessories, manuals and components.
- Proof of purchase, such as an order number or receipt, is required.
- Certain customized, personalized or hygiene-sensitive items may not be eligible for returns unless they are defective or incorrect.
- Products showing signs of misuse, physical damage caused after delivery or missing accessories may not qualify for a return.
3. Refund Process
- Once the return is received and approved, refunds will be processed within 5-10 business days. The time taken for the amount to appear in your account may vary depending on your payment method.
- If an exchange is approved, the replacement item will be shipped after the return has been processed, subject to stock availability.
- Return shipping charges may apply unless the item received is incorrect, damaged or defective.
For any questions or assistance regarding delivery, returns or exchanges, please contact the SearchNBuy customer support team. We are committed to making your shopping experience convenient and reliable. Thank you for choosing SearchNBuy.